DevOps is a way of thinking and a way of working.

What makes tools “DevOps” is the manner of their use, not characteristics of the tools themselves.



“Simplicity is the ultimate sophistication.”
Leonardo da Vinci


We overcommit because we don’t want to be disappoint.
But then we disapoint because we’re overcommit.

Release Management, have the ability to think like:
– Developer (know how to code in something and actually deliver working software);
– Quality Assurance (make sure that appropriate testing is being performed);
– Project Manager (know how to relate to business needs and schedules and so you can adapt to those changing);
– Operations Manager (know the constraints of maintaining a production environment and know how to work with sysadmins).

And then truly care about bridging those disciplines to deliver value to your organization by insuring that all work together to deliver working software on a timely basis.

ITIL Certifications


Service Strategy -> done
Service Design -> done
Service Transition -> done
Service Operation -> done

Continual Service Improvement -> Today -> DONE

The CMDB scope and level needs to be carefully chosen, as many implementations fail when organizations try to achieve too much, too soon with Configuration Management.


At the data level, the CMS may be formed by a combination of physical Configuration Management Databases (CMDBs).